Privacy Policy
At Dad's Crafts, we are committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when interacting with our UK-based e-commerce store. By using our website and services, you consent to the practices described in this policy.
Information Collection
We collect personal information that you voluntarily provide to us when placing an order, creating an account, or contacting us for inquiries. This may include your name, email address, postal address, phone number, and payment details. We only collect information that is necessary for processing your orders and providing you with the requested services.
Use of Information
The personal information we collect is used to process and fulfil your orders, communicate with you about your purchases, and provide customer support. We may also use your email address to send you marketing communications about our products, services, and promotions. You can opt-out of receiving these emails at any time by clicking the "Unsubscribe" link in the email or by contacting us directly.
Data Storage and Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, alteration, disclosure, or destruction. Your data is stored securely on our website host's servers, which are located in the United Kingdom. We use industry-standard encryption technologies to safeguard sensitive information, such as payment details, during transmission.
Third-Party Disclosure
Dad's Crafts does not sell, trade, or otherwise transfer your personal information to third parties. We do not share your data with any external companies or organisations for marketing purposes. The only exception is when we are required to do so by law or to comply with legal processes. Your details will be shared with the applicable courier instructed to fulfil your order - these companies will have their own privacy policies
Cookies
Our website uses cookies to enhance your browsing experience and collect non-personal information about your interactions with our site. Cookies are small text files stored on your device. You can choose to disable cookies in your browser settings, but this may limit certain functionalities of our website.
Your Rights
As a data subject, you have the right to access, correct, update, or request the deletion of your personal information. You can exercise these rights by contacting us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the retention period expires, we securely delete or anonymise your data.
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete the information as soon as possible.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
hello@dadscrafts.co.uk
07484 113 951
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
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Last updated: 5th June 2024